Last updated: January 24, 2026
We take all complaints seriously and are committed to resolving issues fairly and promptly. If you are unhappy with any aspect of our service, we want to hear from you so we can address your concerns.
Use our contact form and select "Complaint" as the subject.
When submitting a complaint, please include:
We will acknowledge your complaint within 2 business days.
We will investigate your complaint thoroughly, which may involve contacting you for additional information.
We aim to provide a full response within 10 business days. For complex matters, we will keep you informed of progress.
If your complaint is upheld, we will take appropriate action which may include corrections, apologies, or changes to our practices.
If you are not satisfied with our response, you can request a review by our senior management. We will review the complaint and our handling of it, and provide a final response within 10 business days.
PEInvest is an informational website and does not provide investment services or handle investments. Complaints about specific investment platforms should be directed to those platforms directly or to relevant regulatory authorities (e.g., FINRA, SEC).